When you first meet your adviser, he or she must provide the following documents to discuss with you:

  1. Business Card - This provides the adviser's contact

  2. Client Agreement - The adviser should highlight key points but you should read and understand this document

  3. Service and Costs Disclosure Document - This explains the service or services the adviser will provide to you, along with the costs of the services. You should ensure he or she has explained this to your satisfaction and you understand what you will receive. This will make it easier to shop around for a competitive service and to know the cost of advice from the outset, and most importantly, assess the value of advice upfront. Armed with this information you can ask your IFA to explain the charges he or she will make and choose to buy elsewhere if you think it may be better value. This system will also reveal where independent advice is better value than other types of advice.